Proper video interview etiquette
The evolution of the job market, further accelerated by recent global events, has made video interviews a standard in the hiring process. My journey through the worlds of Williams-Sonoma, Gap Inc., Bulgari, and Korn Ferry has allowed me to witness firsthand the crucial role that video interviews play in contemporary recruiting.
Whether you're a fresh graduate seeking an entry-level position or a seasoned professional aiming for an executive role at Tiffany & Company, mastering the art of the video interview is imperative. Here are some key etiquettes to keep in mind:
1. Technical Setup
Reliable Connection: Nothing interrupts the flow of a video interview like a spotty internet connection. Ensure you're connected to a stable Wi-Fi or wired connection.
Device Check: Make sure your device, whether it's a laptop, desktop, or tablet, is fully charged or plugged in. Conduct a test run to ensure your microphone, camera, and speakers are working perfectly.
Platform Familiarity: Whether it's Zoom, Skype, Teams, or another platform, familiarize yourself with its features. This prevents awkward moments of fumbling during the interview.
2. Professional Setting
Background Matters: Opt for a neutral background that's free from distractions. Remember, your background gives a glimpse into your personal space, so make it tidy and professional.
Good Lighting: Natural light is the best. Position yourself so that the light source is in front of you, illuminating your face clearly.
Limit Distractions: Inform household members about your interview to avoid interruptions. Mute all notifications on your device.
3. Dress the Part
While you may be at home, it's essential to maintain a professional appearance:
Top-to-Bottom: Even if the interviewer may only see your upper half, dressing completely helps set the right mindset. Think of how you'd dress if you were interviewing at a Charming Charlie store or at the corporate offices of Destination Maternity.
Avoid Distracting Patterns: Solid colors often work best on camera. Avoid overly bright colors or intricate patterns that may be distracting or may not render well on camera.
4. Body Language and Posture
Sit Upright: Your posture speaks volumes. Sit straight, preferably in a chair with a backrest, and avoid slouching.
Eye Contact: While it may seem counterintuitive, looking directly at the camera (not the screen) creates the impression of making eye contact with the interviewer.
Gestures: Natural hand movements can emphasize points but avoid overly dramatic gestures which can be distracting on camera.
5. Engagement and Communication
Active Listening: Nodding and giving verbal cues shows you're engaged and listening.
Pause Before Speaking: Video calls can sometimes have slight delays. Once a question is posed, pause for a moment before responding to avoid talking over the interviewer.
Speak Clearly: Ensure your voice is clear and steady. Avoid using fillers like "um" and "uh".
6. Preparation
Just like how every search I conduct through Tabata Search begins with a strong strategy, approach your video interview with preparation:
Research the Company: Whether it's a luxury brand like Bulgari or a consumer-centric one like Gap Inc., having a keen understanding of the company's ethos, products, and culture can set you apart.
Prepare Questions: At the end of the interview, you'll likely get the chance to ask questions. Prepare thoughtful questions that show your genuine interest in the role and company.
7. Follow Up
Send a Thank You Note: Post-interview, send a brief thank-you email expressing your gratitude for the opportunity. This not only shows your courtesy but also reaffirms your interest in the position.
Conclusion: Embrace the New Normal
Video interviews, once a novelty, have become the norm in today's job market. And like every other aspect of the job search, it requires a unique set of skills and etiquette.
Drawing from my vast experience in both corporate and agency environments, I can't stress enough the importance of preparation and professionalism, even in the virtual space. The world of video interviewing is here to stay, and mastering its etiquette is an investment in your professional future.
For more insights or personalized guidance on acing your next video interview, don't hesitate to reach out to us at Tabata Search. Together, we'll ensure you put your best foot – and face – forward.
Shanna Groban is the Founder and Lead Talent Partner for Tabata Search. With many years of professional recruiting experience spanning both corporate and agency environments, Shanna has built a successful track record primarily in the retail and consumer industries.
Unleash your potential with Tabata Search's job board! Dive into our vast pool of job listings across diverse sectors and geographies. Keep ahead of the curve with instant notifications for fresh opportunities, and save your details with us to streamline your career path. So, why wait? The future is one click away!